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Paw Palace at Orange
Opening Procedures

Covid-19 banner.jpg

As per government regulations, Wellington is at Orange and for Paw Palace, this means:
We remain open to all our customers and continue to ask you to please:


  • book in advance to allow for sufficient staff - dog ratio

  • be vigilant, practical and cautious in your decision to wear a face covering when you are at our kennels

  • follow these precautions when dropping off & picking up your dogs, to ensure the health and wellbeing of us all

We also ask that any dogs from households with COVID-19 symptoms remain at home.

Ngā mihi, and stay safe!









Contactless Drop Off:

  • Please use the handsanitiser upon arrival

  • Scan or fill in the written Customer Log with your and your dog's details

  • Ring the bell next to the office door and wait for staff’s instructions

  • Open the black gate in front of the main building and place your dog in this area with a lead, and close the gate

  • Please stand behind the 2m mark

  • Our staff will collect your dog

  • You can communicate with the staff from behind the 2m mark or kitchen window


Contactless Pick Up:

  • Ring the doorbell next to the office and wait for our staff at the back of the gated area

  • Staff will retrieve your dog and will let them in the gated area with its lead

  • Please hold on to your dog with the lead before exiting the gated area

  • All customers will be sent an invoice via email


At all times, please keep your distance from other customers and our team members when you arrive to drop off/pick up your dog. 


Linda (Bobbie's Owner) - Paw Palace Customer

My husband and I are both essential workers (Fire and Ambulance) we're both at work for a long's a well organised, contactless system they operate and I'm grateful for it.

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